SideDesk respects your privacy and aims to handle personal information carefully, transparently, and only when reasonably necessary. This Privacy Policy explains what information SideDesk may collect, how it may be used, how it may be shared, how long it may be kept, and the rights available to you.

SideDesk is an independent business based in the Philippines providing business operations, executive support, systems, documentation, automation, project, website, creative, administrative, and related services.

For privacy-related questions or requests, contact:

SideDesk

Philippines

Email: privacy@sidedesk.fyi

SideDesk may collect information you provide directly through the website, inquiry forms, email, meetings, or other communications.

This may include:

• name;

• email address;

• business or company name;

• website or social profile links;

• information about the help you are looking for;

• information about your business, project, current needs, or workload;

• your preferred way of working with SideDesk;

• optional project budget information;

• messages, questions, and other communications.

If you become a client, SideDesk may also receive information needed to perform the agreed work, including:

• business information;

• files and documents;

• project materials;

• communications and working records;

• account or workspace access;

• login credentials where reasonably necessary;

• information about your clients, customers, team members, contractors, or other people where that information forms part of the work.

SideDesk aims to request and use only the information reasonably necessary for the relevant purpose.

The website and service providers may also collect limited technical information, such as:

• IP address;

• browser type;

• device information;

• access information;

• website usage or technical activity.

SideDesk may use personal information to:

• review and respond to inquiries;

• assess whether SideDesk may be a good fit for requested work;

• communicate with you;

• prepare for, enter into, and perform service agreements;

• provide and coordinate services;

• manage projects, records, and working information;

• maintain website and account security;

• improve the website, inquiry process, and business operations;

• maintain appropriate business, legal, accounting, or administrative records;

• establish, exercise, or defend legal claims;

• comply with applicable legal or regulatory obligations.

Depending on the circumstances, SideDesk may process information because:

• you requested information or steps before entering into an agreement;

• processing is necessary to perform an agreement;

• SideDesk has a legitimate business purpose permitted by applicable law;

• processing is required by law;

• you have provided consent where consent is required.

SideDesk seeks to collect and use only what is proportionate to the purpose involved.

SideDesk does not sell or rent personal information.

Information may be shared with service providers used to operate the website or conduct SideDesk's work, such as providers for:

• website and form hosting;

• email and communications;

• cloud storage;

• project and work management;

• automation;

• payment processing;

• other software used in ordinary business operations.

These providers may process information according to their own terms, privacy practices, and legal obligations.

SideDesk may also disclose information where reasonably necessary to:

• comply with applicable law, regulation, legal process, or lawful request;

• protect SideDesk's rights, property, systems, or users;

• establish, exercise, or defend legal claims.

Where reasonably possible, SideDesk limits shared information to what is necessary for the relevant purpose.

SideDesk is based in the Philippines, but some service providers may store or process information in other countries.

This means personal information may be subject to the laws and processing environments of jurisdictions outside the Philippines.

SideDesk continues to handle personal information in accordance with applicable Philippine privacy requirements and takes reasonable care when selecting and using service providers.

SideDesk keeps personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, accounting, contractual, dispute, or recordkeeping purposes.

Retention periods may vary depending on the type of information.

For example:

• inquiry information may be retained for a reasonable business period;

• active client information may be retained for the duration of the engagement;

• transaction and agreement records may be retained where needed for accounting, legal, dispute, or recordkeeping purposes;

• project files and working materials may be kept or deleted according to the applicable service agreement and operational needs.

When information is no longer reasonably needed, SideDesk may delete, securely dispose of, or anonymize it where appropriate.

SideDesk uses reasonable organizational and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

This may include limiting access to information, using secure accounts and systems, and handling credentials and client files with appropriate care.

No method of storage, transmission, or security is completely risk-free, and SideDesk cannot guarantee absolute security.

Under the Philippine Data Privacy Act of 2012 and other applicable privacy laws, you may have rights relating to your personal information.

Depending on the circumstances, these may include the right to:

• be informed about the collection and processing of your personal information;

• access personal information held about you;

• request correction of inaccurate or incomplete information;

• object to certain forms of processing;

• request erasure, blocking, removal, or destruction where legally available;

• exercise other rights provided by applicable law.

You may also have rights relating to data portability or damages where the legal requirements for those rights are met.

To make a privacy request, contact: privacy@sidedesk.fyi

SideDesk may need to verify your identity or request additional information before completing certain requests. You may also raise a complaint with the National Privacy Commission of the Philippines where appropriate.

The SideDesk website may use cookies or similar technologies that are necessary for the website to function properly.

Website platforms and service providers may also collect limited technical information needed to operate, secure, or maintain the website. If SideDesk later introduces analytics, advertising, or other non-essential tracking technologies, this Policy and any required consent controls may be updated accordingly.

SideDesk may update this Privacy Policy when the website, business practices, service providers, or legal requirements change. Updated versions will be posted on the website with a revised effective date.

For questions, concerns, or privacy-related requests, contact:

SideDesk
Philippines
Email: privacy@sidedesk.fyi